Shipping policy
How will my order Ship?
We offer Free USPS Priority Shipping on all US orders over $79.99 (to all 50 states and APO/FPO/DPO destinations). Orders under $79.99 ship USPS First Class Mail for $3.99 or USPS Priority Mail for $5.99.
Orders under $79.99 are typically shipped vis USPS First Class mail or USPS priority mail late rate envelopes or regional rate boxes. Orders over $79.99 are shipped via USPS Priority mail. Orders under $79.99 can be upgraded to priority shipping for $5.99
When will my order ship?
We strive to ship orders the same day they are received. If you've provided a valid email address, you will automatically receive a shipping confirmation email that contains a tracking link. Orders received over the weekend may not process for shipment until Monday.
Orders placed Monday-Friday during normal business hours are prepared for shipment the same day they are received, orders placed before 2:00PM PST Monday-Friday will typically ship the same day they are received. You can check status of an order by logging into your account, or by calling us at 1-800-481-1975.
When will my order ship?
Orders typically ship within 1-2 business day from receipt of your order and payment, we do our best to ship orders the same day they are received. If you've provided a valid email address, you will automatically receive a shipping confirmation email that contains a tracking link. Orders received over the weekend may not process for shipment until Monday.
Can I track the status of My order?
If you've provided a valid email address, you will automatically receive a shipping confirmation email that contains a tracking link. You can also check status of an order by logging into your account, or by calling us at 1-800-481-1975.
How do you Handle International Orders?
NeemKing uses USPS and DHL to ship international orders.